Support

General 27

• Upgrade der Optionen für folgende DEIF-Produkte ML2, AGC 150, AGC 200
• What is the Procedure for sending faulty equipment to DEIF Denmark ?
• What are default DEIF Controller Passwords for different level access ?
• Rücksetzen des kWh Timers DEIF (GPC & GPU-3, AGC-3, AGC-4, AGC-4 MKII, PPU-3, PPM-3)
• How to change IP on windows PC

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AGC-4 12

• How to wire & do the parameter setup for J1939 engine communication ?
• Is it possible to achieve analogue load share between Cummins PCC 3.3 and AGC-4?
• How to wire & parameterize analogue load share ?
• Is it possible to achieve analogue load sharing between Cummins PCC 3100 and AGC-3/4 ?
• AGC-4 and AGC 150 driver issue fix

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AGC 200 5

• How to configure & setup Beckhoff external I/O modules ?
• How to wire and set up synchronization + load share between PCC 3100 and AGC 242 ?
• Optionen freischalten/ Upgrade option for DEIF units
• How to get the AGC 200 Application Software?
• I’m facing Counters Reset issue - what is the rate of saving counters data in AGC-200

PPM-3 1

• What is the maximum number of units in a PPM-3 system ?

Utility Software 3 5

• How do I create a batch file using the USW?
• How to change operation modes from Utility software?
• How can I use Trend function in USW to monitor live current readings ?
• How to configure/map Modbus & Profibus addresses used in my SCADA system ?
• How to flash controller when stuck in boot mode?

Communication 10

• CAN alarm/issues: Any DG missing / Any Mains missing/Any BTB missing
• What is the requirements in regards to CAN communication ?
• How to calculate a decimal number 16-bit value from two 8-bit values ?
• How to connect PC to device using a USB to serial RS232 converter ?
• How to connect PC to device using a USB to serial RS485 converter ?

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